dgb88 Terms and Conditions

General Provisions

dgb88 is an online gaming and betting platform that provides casino games, sports betting, and other gaming services for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between dgb88 and its users.

These Terms apply to all use of dgb88 services, including browsing the website, creating an account, playing games, placing bets, and making deposits and withdrawals. Alongside these Terms, our Privacy Policy and Responsible Gaming Policy also remain in effect.

Eligibility and Age Requirement

The following eligibility requirements must be met to register and use services on dgb88:

• Age: You must be at least 21 years old. Use of this platform is strictly prohibited for anyone under 21.
• Legal Capacity: You must be a person legally capable of entering into a contract.
• Single Account: Each user may operate only one account.
• Own Identity: You may only open an account in your own name and under your own identity.

Account Registration

When opening an account on dgb88, you must provide true, accurate, and complete information. The following points apply to registration:

• The name, address, mobile number, and date of birth provided at registration must be accurate.
• dgb88 may request a national ID card or passport at any time for identity verification.
• An account created with false information may be cancelled at any time.
• A person may not open more than one account. If multiple accounts are detected, all of them will be closed.
• To change a registered mobile number or email address, you must contact support.

dgb88 reserves the right to reject any registration applicant at its own discretion. There is no obligation to provide reasons regarding account approval.

Account Security

The security of your account is entirely your own responsibility. The following must be observed:

• Never share your password with anyone.
• Always log out after logging in from a public or shared device.
• If you suspect unauthorised access to your account, notify us immediately via live chat or email at [email protected].
• dgb88 is not responsible for any loss resulting from use of your account by a third party.

Deposits and Withdrawals

The following rules apply to financial transactions on dgb88:

Deposits

• Minimum Deposit Amount: ৳300 minimum per method.
• Accepted Methods: bKash, Nagad, Rocket, and bank transfer.
• Deposited funds are generally credited to your account instantly.
• You must only use a payment method registered in your own name.
• Use of third-party payment methods is strictly prohibited.

Withdrawals

• Minimum Withdrawal Amount: ৳800.
• Withdrawal Time: Usually completed within 10-45 minutes.
• Account verification (KYC) may be required before processing a withdrawal.
• Withdrawals can only be made to the same method used for the deposit.
• Withdrawals may be held if wagering requirements have not been met.

Bonuses and Promotions

dgb88 offers various types of bonuses and promotional offers. The following terms apply to claiming and using these bonuses:

Welcome Bonus

• New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000.
• A 15x wagering requirement applies to this bonus.
• Withdrawals are not permitted while a bonus is active until the wagering requirement has been met.
• The welcome bonus applies only once per user.

General Bonus Terms

• Bonus funds cannot be withdrawn directly before the wagering requirement is fulfilled.
• Multiple members of the same household may not claim the same bonus offer.
• dgb88 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, the account may be placed under investigation.
• Each promotional offer may have its own specific terms.

Gaming Rules

All games on dgb88 are conducted fairly and transparently. The following rules must be followed when playing games:

• Each game has its own rules, which can be viewed in the game interface.
• If a game result appears abnormal due to a technical error, dgb88 reserves the right to void that bet.
• If a game is interrupted due to loss of internet connection or a device failure, the server-side record will be considered final.
• Once a bet amount is confirmed, it cannot be changed.
• Playing games using automated bots or software is strictly prohibited.

dgb88 uses Random Number Generator (RNG) technology to ensure fair play. The outcome of every game is completely random and does not depend on previous results.

Prohibited Activities

The following activities are strictly prohibited on dgb88. Violating these prohibitions will result in permanent account closure and funds may be forfeited:

• Money laundering or attempting to clean illegal funds through dgb88.
• Fraud, deception, or other dishonest activities.
• Creating multiple accounts to take advantage of bonuses.
• Playing games using automated bots, scripts, or programs.
• Exploiting system vulnerabilities or errors.
• Accessing another user's account or attempting to hack.
• Impersonating dgb88 staff.
• Harassing or inappropriate behaviour on the platform.

Limitation of Liability

dgb88 accepts no liability in the following circumstances:

• If a game is interrupted due to loss of internet connection or a technical fault.
• If unauthorised access to your account occurs due to your own negligence.
• If services from a third-party payment provider are disrupted.
• If loss occurs due to an issue with the user's device or software.
• If services are suspended due to force majeure events such as natural disasters, cyberattacks, or government restrictions.

dgb88 never guarantees any specific winnings or profits. All gaming and betting activities carry financial risk, and users are deemed to have accepted this risk knowingly.

Dispute Resolution

The following process must be followed to resolve any dispute related to a transaction, game result, or service:

1. Step 1 — Live Chat: Report any issue first through our 24/7 live chat support.
2. Step 2 — Email: If the issue is not resolved via live chat, send a detailed message to [email protected].
3. Step 3 — Formal Complaint: If the above methods do not resolve the matter, the formal complaints procedure must be followed.

Any claim related to a dispute must be submitted within 30 days of the incident occurring. Claims submitted after this period may not be accepted.

Privacy & Data Protection

dgb88 places the highest importance on protecting your personal information. Full details on how your data is collected, stored, and used can be found in our Privacy Policy.

In brief, we:

• Never sell your information to third parties.
• Keep all data secured with SSL encryption.
• Use information only for operating and improving the service.
• May share information with authorities if required by legal obligation.

Our Privacy Policy is considered an inseparable part of these terms and conditions.

Changes to Terms & Termination

Changes to Terms

dgb88 reserves the right to modify these terms and conditions at any time. For significant changes, users will be notified via their registered email or platform notifications. If you continue using the platform after changes have been made, you will be considered to have agreed to the updated terms.

Account Closure

Users may request account closure at any time via live chat or email. dgb88 may also close an account for the following reasons:

• Serious violation of these terms and conditions.
• Suspicion of fraud or illegal activity.
• Legal or regulatory reasons.
• Extended period of account inactivity.

Acknowledgement & Consent

By creating an account on the dgb88 platform or using its services, you confirm that:

• You have read and understood these complete terms and conditions.
• You are at least 21 years of age.
• You are knowingly and voluntarily agreeing to these terms and conditions.
• You will play games for entertainment purposes and within your means.

For any questions or clarifications, use our 24/7 live chat support or email ([email protected]).